Unified Inbox
All messages in one conversation view
Unified Inbox brings every conversation — SMS, email, WhatsApp, Facebook Messenger, Instagram DMs, and Google Business messages — into a single, threaded view. Your team sees the full context of every lead in one place.
Integrates with the tools you already use
Why Unified Inbox
All messages in one conversation view
Faster response times across all channels
Built directly into your workflow — no extra tools needed.
Full conversation history per lead
Automated and tracked, so you see real results fast.
No messages lost between tools
Designed specifically for education and training businesses.
How Unified Inbox works
A simple, step-by-step flow to get you from setup to results.
All channels, one view
SMS, email, social DMs threaded per contact.
All channels, one view
SMS, email, social DMs threaded per contact.
Faster response times across all channels
Measured, tracked, and optimized for real results.
Team assignment
Assign conversations and track response times.
Team assignment
Assign conversations and track response times.
Full conversation history per lead
Measured, tracked, and optimized for real results.
Internal notes
Collaborate behind the scenes on any conversation.
Internal notes
Collaborate behind the scenes on any conversation.
No messages lost between tools
Measured, tracked, and optimized for real results.
Message templates
Save and insert canned responses in one click.
Message templates
Save and insert canned responses in one click.
Faster response times across all channels
Measured, tracked, and optimized for real results.
Integrates with your favorite tools
Connect the systems you already use. Everything syncs automatically — no manual data entry.
Messaging
Facebook Messenger
Messaging
Instagram DMs
Messaging
Google Business Messages
Messaging
Plus 500+ more integrations available via our native connector library.
Real results, quantified
The measurable impact businesses see after implementing this tool.
Response time
Average first response time drops to under 60 seconds.
Engagement rate
Multi-channel outreach drives 3x higher engagement.
More conversations
AI chatbots handle 40% of conversations automatically.
Results from real businesses
See how education and training companies are using this tool to grow.
"We replaced five separate tools with this one platform. Our team finally has a single source of truth for every lead and student."
Sarah Mitchell
Director, BrightPath Academy
"The automation alone saves us 15 hours a week. We're responding to leads in seconds instead of hours, and our conversion rates show it."
James Chen
Founder, SkillForge Training
"I was paying over $1,600 a month for a dozen tools. Now I pay a fraction of that and everything actually works together."
Maria Rodriguez
Owner, LearnWell Institute
Simple, all-inclusive pricing
Unified Inbox is included with your Waitlist Lab subscription — along with every other tool. No per-feature pricing, no hidden fees.
Starter
Everything you need to launch your marketing.
Replaces $1,600+/mo in separate tools
Perfect for single-location education and training businesses getting started with all-in-one marketing.
- Full access to Unified Inbox
- Full CRM & pipeline management
- Unlimited sales funnels
- Website builder
- Email marketing
- 2-way SMS marketing
- Booking & appointments
- Workflow automations
- Surveys & forms
- Unlimited contacts
- Unlimited team members
Cancel anytime
Pro
Scale enrollments with advanced automation.
Replaces $1,600+/mo in separate tools
For growing education businesses that need advanced automation, courses, and reputation management.
- Everything in Starter, plus:
- Courses & products
- Communities
- Reputation management
- Call tracking
- Document signing
- Advanced analytics & reporting
- Priority support
- Custom integrations
- Migration assistance
Cancel anytime
Enterprise
For multi-location & enterprise organizations.
Tailored for multi-location businesses, franchises, and enterprise organizations with custom needs.
- Everything in Pro, plus:
- Multi-location management
- Dedicated account manager
- Custom onboarding & training
- SSO & advanced security
- API access & webhooks
- SLA & 99.9% uptime guarantee
- Volume sending discounts
- Custom contracts & invoicing
- White-glove migration
Get a custom quote
Cancel anytime · No contracts · See full pricing comparison
Get started in minutes
No complicated setup, no long onboarding. You'll be up and running before lunch.
Start your 14-day trial
Cancel anytime. Get instant access to every feature.
Import your existing data
Migrate contacts, pipelines, and calendars in a few clicks.
Customize your setup
Use our templates or build from scratch with drag-and-drop tools.
Launch and grow
Go live and start seeing results within the first week.
Ready to begin?
14-day free trial. Cancel anytime.
Start free trialFrequently asked questions
Everything you need to know about this tool. Can't find an answer? Our team is here to help.
Ready to grow with Unified Inbox?
Start your 14-day trial — cancel anytime.
Works with your favorite unified inbox tools